Elizabeth Lafontaine, chief retail analyst at Retail Leader, provides a deep dive analysis to help leaders in the industry unlock the current state of the retail consumer while guiding them on how to prepare for the future. Retail consumers are facing more noise than ever in uncertain economic conditions, a dynamic retail market, and return to experiential spending. Making purchasing decisions that balance wants vs. needs has become even more challenging with increasing prices, lower supply and shifting consumer desires and routines in a post-pandemic world. Are we finally past the high point for pandemic spurred consumerism? How does the holistic retail industry need to re-engage with their target audience?
In this session, attendees will:
• Identify the key attitudinal changes of the retail consumer over the last year
• Pinpoint macro-economic factors most top of mind for today’s shoppers
• Learn about the balance of consumer demand for tangible products vs. intangible experiences
• Uncover innovations that may spur future industry growth.