Juanita Londono Castillo
IT Strategy Designer
Retail Business Services, an Ahold Delhaize USA company
Juanita Londono is an IT Strategy Designer for Retail Business Services, the services company of Ahold Delhaize USA. In less than three years, she has advanced from an IT Co-op to a respected leader and transformation agent. Juanita champions Design Thinking and usability critical for IT modernization through creating and delivering training and providing exceptional mentoring at every level and her design-centered research has been leveraged in strategy creation, project plans, succession planning and key internal communications. She is a champion of diversity, equity and inclusion and working to create a culture of belonging for those around her. Prior to joining Retail Business Services, Juanita worked as a User Experience (UX) and User Interface (UI) Designer for different organizations in the retail industry, as well as a Graphic Designer in advertising agencies and design studios working with Crate & Barrel, Hush Puppies, Chipotle, Westin and Renaissance. Juanita received an MFA in Graphic Design Visual Experience from SCAD, The Savannah College of Art and Design, as well as a BFA in Design with emphasis on Communication and two minors in Literature from Los Andes University.